ORDER YOUR CONTACT LENSES
Ordering contact lenses shouldn’t be complicated. Abby makes it easier, with a single platform that patients and doctors can use to handle every aspect of ordering—all in just a few clicks.
First-time users will need to ask their doctor to create a profile prior to placing their first order.
All orders will be verified by our staff to ensure that your contact lenses match your current prescription. If you need further assistance, please contact 516-367-2020
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ABBY FAQ
What makes Abby different from other contact lens ordering platforms?
Powered by ABB Optical, Abby is the only platform of its kind that’s free for both patients and providers, while providing a stress-free contact lens ordering experience from all major manufacturers. Abby handles it all, all in one place—easy ordering, free delivery, helpful reminders and tracking, and no-hassle returns.
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Does Abby offer free shipping to patients?
Yes, Abby offers free standard shipping on all contact lens purchases shipped directly to the patient—with no minimum box requirement. Shipping upgrades are also available, at a cost, for faster delivery!
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Is it complicated to place orders?
Not at all! After getting their login information from their doctor, the patient will only need to enter three things: box quantities, shipping address, and credit card information. Prescription information will be controlled securely by the us!
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Can I see the tracking status of orders?
Yes! Patients will receive email notifications when their order is being processed and when their order has shipped. They can also access tracking information from their patient profile.